Regina Qu’Appelle Health Region
“911 is a support system that very few people think about until they need to dial 911. Our emergency communications center is the first voice of hope...
3 Resources for Understanding Pre-Employment Testing
[ View the story “3 Resources for Understanding Pre-Employment Testing” on Storify]
Creative Testing Solution for Public Safety Agencies
South Bay Consortium Website It’s no secret that recent years have been difficult for organizations in both the public and private sectors. Recent...
TactiCall Dispatcher Training Software Uses Text to Speech
We’re excited about the new year and what 2012 will bring. In particular, we will be releasing TactiCall – our new post-hire dispatcher training...
Yolo County
“As an ‘observer’ of the dispatch employees, I can say that the caliber of employees we have hired since implementing CritiCall has significantly...
Working Together: Biddle Consulting Group & NEOGOV
In this video, Biddle CEO Dan Biddle and NEOGOV President Scott Letourneau discuss the benefits of our new partnership and specifically what it means...
Fred Huppert Retires
With mixed feelings, we announce the retirement of Fred Huppert. For several years he has been our lead support technician for the OPAC, CritiCall,...
Article: Using a Telephone to Improve the Effectiveness of the Pre-Employment Selection Process
Public agencies are constantly looking for ways to make their employee selection process more effective without it being more costly. One of the...
City of Wilmington
“The CritiCall testing program is an excellent tool in identifying candidates best suited for communications in our 911 communications center. Since...
City of Fairborn
“The candidates we have now are of a much better quality than we have hired in the past so we are completely sold on the software. We believe this...
