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Test three times the number of job performance areas of 911 dispatcher and calltaker job applicants with CritiCall 3D: Operational, Behavioral, and Situational dimensions.

CritiCall 3D: A Better Way to Test Dispatcher Job Applicants

Now you can test 3x the number of job performance areas in the same amount of time as the classic CritiCall.

Introducing the latest version of CritiCall, known as CritiCall 3D. With CritiCall 3D, you now can test three times the number of job performance areas in the same amount of time as the classic CritiCall. The reason for this is that CritiCall 3D measures the Operational (or hard skills) just like CritiCall Classic, with measuring of Behavioral and Situational aspects of the test taker all rolled together into one package.

CritiCall 3D is likely the most highly-valid testing system in the dispatch realm. With an incredibly high validity coefficient of .634, CritiCall 3D is able to predict 40% of job performance. Compare this to another efficient screening tool like a structured interview, which is only able to predict about 4% of job performance.

Part of the TestGenius testing suite, CritiCall 3D tests 911 and public-safety dispatcher, calltaker, and telecommunicator applicants for the multitasking and requisite hard and soft skills necessary in today's dispatch and telecommunication environment.

 
CritiCall is used by over 2,000 agencies, including 50% of State Police.

Agencies & HR

Pre-employment testing software for public-safety dispatch.

Testing Resources

Public-safety dispatch articles, links, and state/provincial partnerships.

Dispatcher Applicants

Successful careers in public-safety dispatching start here.