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TactiCall Dispatcher Training Software

Customizable dispatcher speech and protocols training program!

TactiCall training software for dispatchers and call-takers is a 100% self-guided, customizable, TRAINING program that focuses on two very important job domains that are critical to maintaining public safety — speech and protocols: 


  • Maintaining Voice Clarity
  • Using Proper Volume
  • Speaking at a Proper Pace
  • Selection of Appropriate Words


  • Following Your Agency’s Step-Wise Processes
  • Responding to Verbal Cues
  • Consistency in Application Instructions

Feature Highlights

  • Self-Administering – Requires no supervisor oversight
  • Self-Scoring – Built-in voice recognition software listens for scored key words
  • Customizable – Create any number of realistic training call scenarios
  • Life-Like – Dispatchers hear callers and must respond appropriately

Additional TactiCall Dispatcher Training Resources