Save time and money by reducing turnover!
Research indicates that 80% of newly-hired telecommunicators who leave before the end of their probation do so because they had inadequate job-related knowledge, skills, and abilities. But how is an agency to discern between those who are able and those who are not? CritiCall is the answer.
CritiCall is used by over 1,800 agencies, including 50% of State Police and the U.S. Department of Homeland Security.
Agencies & HR
Pre-employment testing software for public-safety dispatch.
Agency-specific dispatcher speech and protocols training.
Successful careers in public-safety dispatching start here.