Public agencies are constantly looking for ways to make their employee selection process more effective without it being more costly. One of the greatest returns on investment, yet often overlooked, is a simple telephone call.
An article by Dr. Jim Kuthy and Dr. Jalane Meloun in the Summer 2014 edition of The Call discusses this topic.
Read the article online now:
http://www.nxtbook.com/naylor/NENQ/NENQ0214/index.php?startid=38