I have been involved with test writing and development in the public sector since 1992, and CritiCall is one of the best testing tools for public safety dispatching I have ever seen. Not only does it allow for customization to the individual organizational needs, it provides a built-in validation module Read More >
Harrison County
“We completed a hiring session earlier this month. CritiCall, as has been our practice, played an important part in the selection process. We are very pleased with the program. The quality of hires selected has improved greatly since we incorporated CritiCall into our operations.” Jim Copenhaver911 Administrative CoordinatorHarrison County Bureau of Emergency Services, Read More >
Washington County
Before we started using CritiCall, we successfully trained and retained only 15% of our new hires. In mid-2001, we began to use CritiCall and our retention rate rose to 54%. In 2002, we did even better, retaining 86% of our new-hires. Believe it or not, the next year we had a Read More >
Yolo County
“As an ‘observer’ of the dispatch employees, I can say that the caliber of employees we have hired since implementing CritiCall has significantly improved. We’ve hired about fifteen this year and they are smart, inquisitive, motivated, excited, they learn quickly and appear to have a good work-ethic. Prior to implementing CritiCall it Read More >
Rock County
“[CritiCall] has dramatically reduced our turnover rate since we started using it over two years ago. We have not lost anyone to training failure and our turnover is less than half of what it was in prior years.” Kathy SukusOperations ManagerRock County Communications Center, WI Read more customer testimonials…
City of Windsor
“CritiCall is one of those main factors that weeds out people that aren’t suitable for the job. CritiCall saves us time by having applicants take themselves out of the hiring process. They come out of testing saying, ‘I know I can’t do this job, if that (the testing) is what it (the Read More >