Public agencies are constantly looking for ways to make their employee selection process more effective without it being more costly. One of the greatest returns on investment, yet often overlooked, is a simple telephone call. An article by Dr. Jim Kuthy and Dr. Jalane Meloun in the Summer 2014 edition Read More >
Article: Hire for Skill and Attitude
A recent hiring trend encourages managers to hire job applicants based on attitude more than skill. In this Fall, 2012 article in The Call, Dr. Jim Kuthy and Heather Patchell, M.A. emphasize the importance of testing for both skill and attitude in the pre-hire process. Read the article online now: Read More >
Video: CritiCall and Florida Highway Patrol Validation Study
In this video presentation, Dr. Jim Kuthy: Provides an overview of the studies that demonstrate the effectiveness the CritiCall Dispatcher Pre-employment Testing Software Reviews the outcomes of those studies Provides information to current and future CritiCall users about the importance of such studies Offers additional PSAPs the opportunity to participate Read More >
Personnel Testing in the Public Safety Industry: A Practitioner’s Guide for Developing Balanced and Defensible Assessments
JUST PUBLISHED! Personnel Testing in the Public Safety Industry: A Practitioner’s Guide for Developing Balanced and Defensible Assessments by Dan A. Biddle, Ph.D. and Stacy L. Bell-Pilchard, M.S. (ISBN10: 0-7414-9686-0; ISBN13: 978-0-7414-9686-7) Basic points of civil rights: Title VII of the 1991 Civil Rights Act, adverse impact, and significance Validation Read More >
Creating Scenarios in the TactiCall Post-Hire Dispatcher Training Software
In this video, Mike demonstrates how to create call scenarios in the TactiCall Post-Hire Dispatcher Training software. Since TactiCall provides life-like calls (scenarios), dispatcher trainees have an opportunity to learn and practice how to properly and effectively handle 911 calls before taking an actual live call. Would you like to Read More >
A Resource for Testing in the Fire Service Industry
Dan Biddle, Ph.D. and Stacy L. Bell-Pilchard, M.S. recently published Testing in the Fire Service Industry: A Handbook for Developing Balanced and Defensible Assessments. It provides steps that will help ensure that your public safety selection procedures are developed in a fair and valid manner. In addition, the authors give step-by-step guidelines on Read More >