Public-Safety Dispatcher / Calltaker Applicants
Have you always wanted a career in public-safety?
Do you like to help people and think the dispatch industry is right for you?
Do you need a career change and becoming a public-safety dispatcher is calling your name?
While CritiCall is a software program used by agencies to test applicants before they are hired, we do not offer a software solution catered specifically to job applicants.
For training and industry information, we recommend you investigate the websites and offerings of the industry’s leading associations:
- APCO International – Association of Public-Safety Communications Officials
- NAED – National Academies of Emergency Dispatch
- NENA – National Emergency Number Association
- The Academy – South Bay Regional Public-Safety Training Consortium
- NECI - National Emergency Communications Institute
Dispatcher applicants can also download a free typing test off of OPAC.com to practice keyboarding speed and accuracy.
- www.criticall911.com/criticall-dispatcher-applicant
- Data Entry Practice Test created by Karen Freeman-Smith note: This tool was created by dispatcher applicant Karen Freeman-Smith for her personal use and as a resource for her blog readers. CritiCall 911 or Biddle Consulting Group did not participate in its development.
