Article: Using a Telephone to Improve the Effectiveness of the Pre-Employment Selection Process

Public agencies are constantly looking for ways to make their employee selection process more effective without it being more costly. One of the greatest returns on investment, yet often overlooked, is a simple telephone call.

An article by Dr. Jim Kuthy and Dr. Jalane Meloun in the Summer 2014 edition of The Call discusses this topic.

Read the article online now: 

http://www.nxtbook.com/naylor/NENQ/NENQ0214/index.php?startid=38

Using a Telephone to Improve the Effectiveness of the Pre-Employment Selection Process

Using a Telephone to Improve the Effectiveness of the Pre-Employment Selection Process

Article: Hiring for Skill and Attitude

A recent hiring trend encourages managers to hire job applicants based on attitude more than skill. In this Fall, 2012 article in The Call, Dr. Jim Kuthy and Heather Patchell, M.A. emphasize the importance of testing for both skill and attitude in the pre-hire process.

Read the article online now: 
http://www.nxtbook.com/nxtbooks/naylor/NENQ0312/index.php?startid=32

Hire for Skill and Attitude

Hire for Skill and Attitude

Video: CritiCall and Florida Highway Patrol Validation Study

In this video presentation, Dr. Jim Kuthy:

  • Provides an overview of the studies that demonstrate the effectiveness the CritiCall Dispatcher Pre-employment Testing Software
  • Reviews the outcomes of those studies
  • Provides information to current and future CritiCall users about the importance of such studies
  • Offers additional PSAP’s the opportunity to participate criterion-related validation study
    for no charge or obligation
    • Participation in this free study can result in evidence that CritiCall testing is fair and job-related (i.e. valid) for those PSAP’s that provide data

If your PSAP would like to participate in the free criterion-related validation study, please contact Dr. Jim Kuthy at 800-999-0438 or by email at staff@biddle.com.

For more information about the Florida Highway Patrol validation study:

Personnel Testing in the Public Safety Industry: A Practitioner’s Guide for Developing Balanced and Defensible Assessments

JUST PUBLISHED!

Personnel Testing in the Public Safety Industry: A Practitioner’s Guide for Developing Balanced and Defensible Assessments 
by Dan A. Biddle, Ph.D. and Stacy L. Bell-Pilchard, M.S. (ISBN10: 0-7414-9686-0; ISBN13: 978-0-7414-9686-7)

Public Safety Personnel Testing

  • Basic points of civil rights: Title VII of the 1991 Civil Rights Act, adverse impact, and significance
  • Validation and benefits of developing a valid and effective hiring program
  • Process and benefits of creating written tests using content and criterion-related validity
  • Importance of using structured interviews and how to develop, validate, and analyze them
  • Steps for developing and validating physical ability tests (PATs), setting cutoff scores, and the importance of testing both candidates and incumbents
  • Key competencies that should be measured in firefighter and police officer recruitments
  • Useful checklists for evaluating the validity of pre-employment and promotional selection assessments
  • Overview of a recent case of public safety testing bringing to light the fine lines between testing, diversity, adverse impact, and equal protection

Order:

Creating Scenarios in the TactiCall Post-Hire Dispatcher Training Software

In this video, Mike demonstrates how to create call scenarios in the TactiCall Post-Hire Dispatcher Training software. Since TactiCall provides life-like calls (scenarios), dispatcher trainees have an opportunity to learn and practice how to properly and effectively handle 911 calls before taking an actual live call.

Would you like to learn more about
the TactiCall Dispatcher Training Software?

A Resource for Testing in the Fire Service Industry

Testing in the Fire Service Industry: A Handbook for Developing Balanced and Defensible Assessments

Resource for developing balanced & defensible assessments

Dan Biddle, Ph.D. and Stacy L. Bell-Pilchard, M.S. recently published Testing in the Fire Service Industry: A Handbook for Developing Balanced and Defensible Assessments.  It provides steps that will help ensure that your public safety selection procedures are developed in a fair and valid manner.  In addition, the authors give step-by-step guidelines on how to complete a defensible validation study using court-endorsed methodologies.

Book features include:

  • Up-to-date information on EEO testing in the fire service industry
  • Identification of testing issues that will likely trigger a lawsuit
  • Steps on validating tests using content and criterion-related validity
  • Results from a national study which reveal the key competencies that should be measured to identify successful firefighter candidates
  • Appropriate uses of test results
  • Detailed description of validating a physical ability test for candidates and incumbents
  • Checklists to use for evaluating the validity of pre-employment and promotional selection assessments

Visit http://fpsi.com/fire-service-testing-book.html to purchase Testing in the Fire Service Industry: A Handbook for Developing Balanced and Defensible Assessments by Dan A. Biddle, Ph.D. and Stacy L. Bell-Pilchard.  ISBN: 978-0-7414-7349-3

About the Authors:

Daniel A. Biddle, Ph.D. Dan is the CEO of Fire & Police Selection, Inc. (FPSI), a firm dedicated to providing fair and defensible testing solutions to the protective services industry. Dan is also the CEO of Biddle Consulting Group, Inc., (BCG), a consulting firm specializing in the areas of test development and validation, Equal Employment Opportunity compliance, and Human Resource software development. Dan has over 20 years of experience in the EEO analysis and test validation fields.

Stacy L. Bell-Pilchard, M.S. Stacy is the Executive Vice President of Fire & Police Selection, Inc. (FPSI). Stacy has a Master’s degree in Industrial/Organizational Psychology and 15 years of experience in the field. She is an expert at developing and validating tests and measures for pre-employment and promotional processes with the protective services industry and is the project manager of all test development and validation studies conducted at FPSI.

Contact information for Fire & Police Selection, Inc.:

Fire & Police Selection, Inc.
193 Blue Ravine, Suite 270
Folsom, CA 95630
U.S.A
800.990.3473

www.FPSI.com

 

3 Resources for Understanding Pre-Employment Testing